RETURN POLICY

You got gifted a bottle of our handmade homemade hotsauce, we do not accept returns, but we do accept feedback!

Effective Date: THE FUTURE

Thank you for purchasing our hot sauces! We take pride in providing high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return and refund policy below.

You may request a return within 7 days of receiving your order. Returns will only be accepted under the following conditions:

• The product arrived damaged or defective (e.g., broken, chipped bottle).
• You received the wrong product in your order.
• The product is more than half full and in its original packaging.

Due to food safety regulations, we cannot accept returns for products that have been significantly consumed.

To initiate a return, please follow these steps:

1. Contact us at [insert customer service email] within 7 days of receiving your order.
2. Provide your order number, a photo of the product (if damaged), and a brief explanation of the issue.
3. Our team will review your request and provide further instructions.
4. If approved, we will provide a return shipping label or other resolution options.

• Once we receive and inspect the returned product, we will notify you of your refund status.
• Approved refunds will be processed within 5-7 business days to your original payment method.
• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong item sent).

If you have any questions about our return and refund policy, please reach out to us at:
Email: [Insert Email]
Phone: [Insert Phone Number]
Address: [Insert Business Address]

We appreciate your support and look forward to serving you!

Please let us know how you feel when enjoying our sauces!

A Return and Refund policy usually consists of:

• Terms of return (i.e. number of days)
• State of return (e.g. unworn)
• Reason for return (e.g. damaged or wrong product)
• Process for return (i.e. how to initiate a return, how to contact customer service)
• Process of refund (i.e. terms of refund, duration, payment details)
• Contact details